What we learned...
On our fast food journey, we learned a bunch of things. One is that, people who dine at the fast food restaurants most likely give it a high rating. They believe, "I eat here so I obviously like it" (Del Taco Customer). We also learned that the cleanliness of the restaurant always depends on the customer's definition of clean. Our main question was, are our local fast food restaurants meeting the customer's expectations? Our findings have concluded that in every area besides the cleanliness of the restaurant, the customers expectations have been met. The only factor that most fast food restaurants are lacking in is cleanliness. Overall, we have found that customers have been very satisfied with fast food restaurants in our area.
On our fast food journey, we learned a bunch of things. One is that, people who dine at the fast food restaurants most likely give it a high rating. They believe, "I eat here so I obviously like it" (Del Taco Customer). We also learned that the cleanliness of the restaurant always depends on the customer's definition of clean. Our main question was, are our local fast food restaurants meeting the customer's expectations? Our findings have concluded that in every area besides the cleanliness of the restaurant, the customers expectations have been met. The only factor that most fast food restaurants are lacking in is cleanliness. Overall, we have found that customers have been very satisfied with fast food restaurants in our area.